Frequently Asked Questions
What systems are included in this package?
City Signature Blend 6-stage filtration, a Platinum high-efficiency water softener, and a tankless RO drinking water system.
How does the Platinum Softener reduce salt and water use?
It uses upflow regeneration and precision brining, allowing it to use up to 75% less salt and 64% less water.
Does the tankless RO system filter water throughout the entire home?
No. The City Signature Blend and Platinum Softener treat water throughout the home, while the tankless RO system provides an additional level of purification at a dedicated drinking water faucet, typically installed in the kitchen.
Does the Platinum Softener still need salt?
Yes. Although the Platinum Softener uses up to 75% less salt and 64% less water during regeneration, it still requires salt replenishment. Its upflow regeneration and precision brining help reduce consumption compared to conventional softeners.
Can all three systems operate at the same time?
Yes. The whole-home filtration system and softener work together as water enters your home's plumbing, while the tankless RO system independently purifies drinking water when needed. Proper sizing and installation help maintain adequate water flow when multiple fixtures are in use.
Not Sure If This Fits Your Need?
Take a quick quiz and get a personalized recommendation based on your water source, household size, and the issues you notice at home.



